Other setup questions

What to do when you see the message "Missing SD card"
This problem generally only occurs when you have removed the SD card from your CleverLoop Base Station. If you haven't removed the SD card but are see...
Mon, 4 Mar, 2019 at 11:05 AM
Add new account / user to the same Base Station
CleverLoop is designed to protect you and your family. One great way to increase this level of protection is to add additional people into what we like to...
Mon, 8 Aug, 2016 at 8:52 AM
What to do when you are updating your router
If you want to update your router (please check this list of incompatible routers) you may need to adjust your network settings to make sure your Base St...
Tue, 16 Jan, 2018 at 5:52 PM
Adding more Base Stations under one account
For larger houses or business usage, 4 cameras may not be enough to cover all of the areas you want to monitor. The CleverLoop app has been designed with th...
Wed, 16 Mar, 2016 at 2:20 PM
How to Format an SD Card
Firstly, please power down the Base Station. You can format the SD card by taking the SD card out of the Base Station. See the below photo which shows the l...
Mon, 19 Nov, 2018 at 10:12 AM