Support

Base Station Issues 3

• Troubleshooting an offline Base Station
• Base station overheating
• Base Station not generating alerts

Camera Issues 6

• Troubleshooting adding cameras to your system
• Troubleshooting POE connected cameras
• A camera goes offline while in use
• All cameras go offline while in use, or after a power outage
• Camera goes on and offline regularly (WiFi connected)

View all 6

Network Errors 2

• What to do when seeing 'Network Errors'?
• Will my Base Station still work after it loses its internet connection?

Clever Learning Related 3

• CleverLoop not learning your environment
• Indoor mode or outdoor mode?
• How to reduce false alerts generated by rain, snow, insects or spider webs

Geofencing Related 2

• Geofencing issues checklist
• Devices that don't support Geofencing

Continuous Storage 2

• Continuous Storage Video Stream Corrupted
• Hard Drive not recognised by Base Station.