Base Station Issues

Troubleshooting an offline Base Station
Once you have plugged your Base Station into a power point and connected it to the router using an ethernet cable, you should see two lights on t...
Thu, 4 Apr, 2019 at 12:20 PM
Base station overheating
Firstly, please make sure that the Base Station is not in direct sunlight, sitting on top of another device which produces heat, or is resting on a surface ...
Fri, 26 Jan, 2018 at 1:43 PM
Base Station not generating alerts
If your Base Station is not sending alerts to your app, this could be due to a number of reasons: 1. The cameras are not armed. Please check via the app...
Thu, 4 Apr, 2019 at 12:13 PM